Sunday, 6 April 2014

Internship Week 5~6

Day 29~35



On the fifth week of internship, we were just returning from Chinese New Year celebrations in our hometown. I was allocated to the Account Department and the others were in Cash Management Department.

Because our internship was only eleven weeks, there was not enough time for us to be allocated to every department for two weeks each. Our job rotation was only one week for Account Department and Cash Management Department.

Every morning after briefing, we needed to stand by the entrance for half an hour to greet entering customers. Greeting is used to create good impression for customers that they are feeling welcomed and that we are respecting them to shop in Parkson.

Greeting Customer



In Account Department, there is an executive, a manager, and a worker. The jobs that needed to be done in Account Department were doing rechecking the invoices after Receiving Department received the stocks. If there is a mistake between invoice and receiving stocks, we need to e-mail the supplier and require them to resend new invoices. Secondly, we needed to count and ensure that all the amounts of transactions are exactly matched between the actual amount and the system. If there is a mistake, we needed to figure it out which part is done incorrectly. Third was to separate the bills with different paying methods that allows headquarters to easily to finish up the year end report and to photocopy the bills for back up. Also we needed to key in and print out every single transaction for back up purposes.


Account Department (Quite Messy)

One day in Account Department, I was counting and matching the bills amount between manual and system and I found that the amounts were different, I did a recheck with my manager and still got the different amounts. Finally, we found that there was a mistake made by the other department and we corrected it. From this I found that every department is interrelated, one mistake can cause another department to be mistaken. Every transaction and every amount needs to be calculated exactly as what I have learnt from my Accounting studies. There was once, I could not figure out where the mistake was so I asked for help from the manager and she solved it. It was a challenge for me in Account Department because I was unable to learn all things about accounting in a week.


Manager and Staff

Although we were in Account Department for a week, we built a good relationship with Account Department staffs especially Apai (manager) and Yana (worker) because they were friendly and they did their best to teach us on Accounting. We always had lunch together, and sometimes after work we had dinner and watched movie. It was the happiest and most memorable times when of my internship in Parkson.

Having Sakae Sushi During Lunch Hour

Having Dinner Before Watching Movie

Seems Like Movie Poster >.<


I recommended to the executive that it needs to add on a PC for Account Department because the staffs were sharing a PC which slows down the efficiency. 

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Day 36~42


On the sixth week, three of us including me went to the Cash Management Department. There is a manager, an assistant manager, and a worker in the department.


Colleagues Are Hardworking

The photo above was a workplace of Cash Management Department and also there was another workplace which had a safety box with all the cash and vouchers that was not allow for taking photo.

In Cash Management, my daily job was about lodgement, which was to check every received voucher and to ensure that they are used before the expiry date. 
If there is a mistake, whoever that received the expired voucher has to pay for it. Furthermore, I to cut off the angle of the used vouchers that indicated it has been checked. Besides that, I also matched the daily cash received from every cashier and the price of sales in the system. If there is a staff makes a mistake, he or she has to pay for it. Sometimes, there was a fuzzy writing that we could not recognize what it was, we needed to key in the transaction number in to system to look for what it exactly was.

Jobs in Cash Management Department were simple and easy but there were plenty of work that needed to be finished daily. It was the only department that I fell asleep while working because I was checking vouchers expiry date one by one so it was a boring job.

The challenge that I faced in Cash Management was I could not finish up all the tasks that needed to be done daily. Also, I was only there for a week so I was unable to learn more in Cash Management Department.

Colleague (Cash Management)


Family In Office

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