Internship Week 9~10

Day 57~70

On the ninth week, we were same as normal exchanging department with the other two and it was the last department. I worked with the Cosmetic Department.

In Cosmetic Department, there is an executive, a manager, and two supervisors. Cosmetic Department sells three main types of products which are fragrance, make-up, and skincare.

Cosmetic Department

On the first day in Cosmetic Department, after half an hour of greeting, we were assigned to work in the store which needed to be authorized before we were allowed in. In cosmetic's store, the process was totally different with the other departments, it had to be more secured because every single product was high in cost and it was small in size which means it is easily stolen. We were assigned to check and record all the products quantities and the returning of stocks as well.

Counting Quantities

Listing Returning Stocks

After listing all the stocks including returning stock, we were guided by Abang Sya (Manager) to walk around Cosmetic Department to recognize every brand's origin, gender, and flavour. There were a lot of brands and among  popular brands were Calvin Klein, Hugo Boss, Gucci, SK-II, Prada, Coach, and etcetera. I had learnt from the fragrance promoter that smelling coffee bean allows people to distinguish the flavor of fragrances when they are confused by smelling more than three flavor. Also, to distinguish French 'Pour Homme' and 'Pour Femme' words on the fragrance packages, 'Pour Homme' means 'for men' and 'Pour Femme' means 'for women'.

On the next day, after the briefing, the manager asked us to check and ensure that all the lights are switched on. According to Abang Sya, the cosmetic's products display with the lights could get people attention and gives them a perception that it is a 'high class' product.

After that, we were given a job rotation table that differentiate us into different shifts which were morning and afternoon that started on the next day.

Job Rotation Table

Then, we followed him to go store and rechecked the quantities of new stocks from the Receiving Department. One of us was doing listing and the other two counted the new stocks' quantity.

Listing

Listing And Counting Quantities

In Cosmetic Department, daily processes was to take staffs attendance, switch on all the lights, check quantity of new stocks, and return stocks like slow moving and damaged that asked from promoters, and replenish the selling fast products with suppliers.

Sending Returning Stocks to 

Receiving Department

As what I had learnt from my studies, Parkson uses Inventory Control strategy that minimizes inventory which reduces holding cost that could increase the profit at the end of year and stay competitive in the market.

The challenges that I faced in Cosmetic Department was that I was still unable to memorize all the brands name and their locations after two weeks, also I was still unfamiliar with the women cosmetics (make-up & skincare).